Access Permissions
WHO DID WHAT??
With LoyalRocket’s top-down accountability you can offer your staff different levels of permission. We provide plenty of options to allow the type of access you prefer through Permissions & Access Users can be added to an account and be given their own login so you can control who has access to which features on specified gift and loyalty programs. This is an unlimited feature, add as many as you want.
ADMINISTRATOR
Has access to everything.
MANAGER
Has access to everything within allowed campaigns and limited access to account-wide settings. Can generate reports, and can add or edit but not delete account users.
CAMPAIGN MANAGER
Has access to everything within allowed campaigns and limited access to account-wide settings (Can generate reports, can’t view billing info, can’t manage users, can’t create or delete campaigns).
ASSOCIATE MANAGER
Can manage rewards and promotions within allowed campaigns, and manage all aspects of customer visits.
CLERK
Within allowed campaigns, can create & edit customer cards, and only record & redeem customer visits.
TEMP
Within allowed campaigns, can only create new customer cards, and only record customer visits.
FULFILLMENT CONTRACTOR
Within allowed campaigns, can only redeem customer rewards.
ACCOUNTANT
Can generate reports, view account billing info and campaign settings, but cannot view customer info.
OBSERVER
Can view user & customer info and certain campaign settings (rewards and promotions).